Touchpad
Effective: May 26, 2026 · Last updated: July 21, 2026
These Terms of Service ("Terms") form a binding agreement between you and Bryson Alef LLC ("Touchpad", "we", "us"). They govern your use of the Touchpad mobile application, any related backend services, and our website at https://touchpadapp.com (together, the "Service").
By creating an account, signing in, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.
Touchpad is a stopwatch and race-tracking app for swim coaches. It includes:
The Split Stopwatch, the Basic Stopwatch, and your Personal race history are available without a subscription (your race history syncs across your devices once you sign in). Most team, roster, meet, heat-sheet, and Insights features require a Touchpad Team subscription (see Section 5).
You must be at least 18 years old to create an account and use the Service. By using Touchpad, you represent that you are at least 18 and have the legal capacity to enter into these Terms.
If you are using Touchpad on behalf of an organization (such as a swim club, school, or team), you represent that you have authority to bind that organization to these Terms, and "you" in these Terms also refers to that organization.
Touchpad uses passwordless sign-in. When you want to sign in, you enter your email address and we send you a one-time link. Tapping the link signs you in. You're responsible for keeping access to your email account secure, because anyone who can read messages sent to your email address can sign in as you.
You may also use parts of the Service without signing in. While you're not signed in, your data is stored only on your device and isn't synced anywhere; if you uninstall the app or clear the app's data before signing in, it will be gone. When you sign in, any races you recorded anonymously are uploaded into your account's Personal race history, which then syncs across your devices.
You agree to provide an accurate email address and to keep your account information current. You may not impersonate another person, create accounts on behalf of someone else without authorization, or use the Service to circumvent security or access controls.
A Touchpad Team subscription unlocks team management (creating a team and inviting other coaches), the swimmer roster, meet management, the heat sheet scanner, the in-race tempo counter, Insights, and multi-device sync of team data. Without an active subscription, you can still use the Split Stopwatch and Basic Stopwatch, and your Personal race history syncs across your devices once you sign in.
Subscriptions are sold through and billed by Apple (on iOS) or Google (on Android). Pricing is shown in the app before you purchase. Payment will be charged to your Apple ID or Google account at confirmation of purchase. Subscriptions automatically renew at the end of each billing period unless you cancel auto-renewal at least 24 hours before the end of the current period. Your Apple ID or Google account will be charged for renewal within the 24-hour window before the period ends, at the then-current price for that subscription.
You can manage and cancel your subscription at any time in your Apple ID account settings (iOS) or in your Google Play subscriptions (Android). Deleting the app does not cancel your subscription.
If we offer a free trial, the trial automatically converts into a paid subscription at the end of the trial period unless you cancel before then. Any unused portion of a free trial is forfeited if you purchase a subscription before the trial ends. Each Apple ID or Google account is eligible for at most one free trial per subscription group.
We may change subscription prices from time to time. Where required by law or by the App Store or Play Store, we'll give you advance notice and an opportunity to cancel before the new price takes effect.
Refunds for subscriptions are handled by Apple or Google under their respective policies. We do not separately process refunds for App Store or Play Store purchases. To request a refund, use Apple's "Report a Problem" page or Google Play's refund flow.
If your subscription ends or is refunded, your access to subscription-only features will end. Your roster, team, meets, and races remain stored in your account and become accessible again if you resubscribe, but you may not be able to add new content while your subscription is inactive.
"Your Content" means anything you enter, upload, or generate through the Service — for example, swimmer names and best times, meet and race information, lane notes, the roster files you import, and the photos or PDFs you upload to the heat sheet scanner.
You retain ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, process, and otherwise use Your Content solely as needed to operate and improve the Service for you and your team (for example, syncing your roster across devices, parsing your heat sheets, and creating crash and analytics reports). This license ends when you delete Your Content or your account, except where retention is required by law or for legitimate business records (such as anonymized meet history).
You represent and warrant that:
The Service is designed for coaches to manage rosters of swimmers, many of whom may be minors. We treat coaches — not swimmers — as the people interacting with the Service, and we rely on coaches to make sure that data about swimmers is handled appropriately.
If you use Touchpad to manage a roster, you represent and agree that:
See the "Roster data and children's privacy" section of our Privacy Policy for related details.
You agree not to:
We may suspend or terminate your access to the Service if we reasonably believe you've violated these rules.
Touchpad is built around shared teams. When you create a team you become its head coach. The head coach can invite other coaches as assistants, transfer the head-coach role to an assistant, remove members, and dissolve the team. Assistant coaches can view and edit team data — including roster, meets, and races — but cannot invite or remove members.
When you invite someone to your team, you represent that you have a legitimate reason to invite them and that you may share with them the team data they will be able to see. When you accept an invitation to join a team, you accept that the head coach and other assistants on that team will be able to see and edit the same data you can.
If you delete your account or leave a team that you head, you may be asked to transfer the head-coach role first. If you are the only head coach, the team is anonymized when you leave; identifiable details about you are removed, but historical race records may be retained.
The Service, including all software, design, copy, graphics, logos, and the "Touchpad" name, is owned by Bryson Alef LLC and its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the app on devices you own or control, solely for your own (or your team's) internal coaching purposes. All rights not expressly granted are reserved.
If you send us feedback or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose, without obligation to you.
The Service relies on third-party providers — including, among others, cloud infrastructure and authentication, AI processing, analytics and crash reporting, subscription management, and app distribution and payments through the Apple App Store and Google Play. Your use of those third parties' services through Touchpad is also subject to their own terms and privacy policies. We're not responsible for third-party services or for their availability. We may engage new third-party providers or replace existing ones in the course of operating the Service; the categories of providers and the types of data each processes will remain consistent with the descriptions above and our Privacy Policy unless we update those documents.
We work to keep the Service available, but we don't promise it will be uninterrupted, error-free, or available at any particular time. We may add, change, suspend, or remove features at any time, including features that were previously part of the free tier or a paid subscription. If we make a change that materially reduces the value of a paid subscription, we'll let you know and, where required by law or the App Store / Play Store, give you a chance to cancel and seek a refund through Apple or Google.
The Service is provided "as is" and "as available," with all faults and without warranties of any kind, whether express, implied, or statutory, including (without limitation) implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, system integration, quiet enjoyment, or any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will meet your requirements, operate without interruption, be timely, secure, complete, current, or free of errors, or that defects will be corrected.
You assume all risk of using the Service. In particular, you acknowledge and agree that:
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of consumer rights. To the extent those laws apply to you, the disclaimers in this section apply only to the maximum extent permitted by those laws, and the remaining disclaimers continue to apply.
To the maximum extent permitted by law, in no event will Touchpad, its owner, affiliates, or its officers, directors, employees, contractors, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — or for any loss of profits, revenue, data, goodwill, business opportunities, reputation, or other intangible losses — arising out of or relating to these Terms, the Service, your use of or inability to use the Service, or the conduct of any other user, even if we have been advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service or these Terms — across all claims and all theories of liability — will not exceed the greater of (a) the amount you have actually paid us for the Service in the twelve months immediately preceding the event first giving rise to the liability, or (b) twenty US dollars (US$20.00).
We have no liability for any damages arising out of (i) the acts, omissions, errors, outages, suspensions, or discontinuation of any third-party service or platform on which the Service depends, including without limitation any cloud-infrastructure, authentication, AI, analytics, crash-reporting, subscription-management, or app-distribution provider; (ii) any unauthorized access to or alteration of your data that occurs despite our use of reasonable security measures; (iii) loss or corruption of data stored only on your device; (iv) any inaccurate, missing, or misinterpreted heat-sheet or roster data, or any output of an AI model used by the Service; or (v) any dispute between you and another user (including any other coach on your team, any swimmer, parent, guardian, or sanctioning body).
These limitations apply regardless of the legal theory on which the claim is based (contract, tort, statute, strict liability, or otherwise) and even if a limited remedy fails of its essential purpose. They are an essential basis of the bargain between you and us, and you and we have relied on them in agreeing to these Terms. Some jurisdictions do not allow some of these limitations; to the extent those laws apply to you, the limitations in this section apply only to the maximum extent permitted by those laws.
You agree to defend, indemnify, and hold harmless Touchpad and its owner, affiliates, officers, directors, employees, contractors, agents, and licensors (each an "Indemnified Party") from and against any and all claims, demands, investigations, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or in any way connected with:
We reserve the right, at our option and at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You will cooperate with us in asserting any available defenses, and you will not settle any matter without our prior written consent if the settlement would impose any obligation or admission on us. This indemnification obligation will survive termination of these Terms.
You may stop using the Service at any time and may delete your account from within the app. We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, if required to comply with law, or if we discontinue the Service. Sections that by their nature should survive termination — including ownership, disclaimers, limitations of liability, indemnification, and governing law — will survive.
The following terms apply to the iOS version of the app obtained from the Apple App Store. You acknowledge that these Terms are between you and us, and not with Apple, and that Apple is not responsible for the app or its content.
For the Android version of the app obtained from Google Play, you acknowledge that you have read and agree to the Google Play Terms of Service, and that these Terms govern your use of the app to the extent they are not in conflict with the Google Play Terms.
These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. These choices do not deprive you of the protection of any mandatory rules of the country where you live, where those rules apply.
Before initiating arbitration or filing a court claim against us, you agree to first attempt to resolve the dispute informally by sending a written notice of the claim to us at the address in Section 21, or by email to legal@touchpadapp.com. The notice must include your name, the email address on your Touchpad account, a description of the claim, and the specific relief sought. We will have sixty (60) days from receipt of the notice to attempt to resolve the claim. If the claim is not resolved within that period, either of us may proceed to arbitration or to court as permitted by this Section. The statute of limitations and any filing-fee deadlines will be tolled during the informal resolution period.
Subject to the carve-outs and your opt-out right below, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, your use of or inability to use the Service, or our communications with you — whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether arising before, during, or after the term of these Terms — will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect (available at www.adr.org), as modified by these Terms. This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., which you and we agree applies because the Service involves interstate commerce.
If AAA is unwilling or unable to administer the arbitration in accordance with these Terms, you and we will select JAMS to administer the arbitration under its Streamlined or Comprehensive Arbitration Rules (as applicable to the dispute), or another reputable arbitration administrator on which you and we mutually agree.
If you are a consumer resident in the European Economic Area, the United Kingdom, or Switzerland, this arbitration agreement does not deprive you of any non-waivable right under applicable consumer law to bring a claim in the courts of your country of residence, and you may also use any available out-of-court dispute-resolution procedures in your country.
You and we agree that the arbitrator, and not any court or agency, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, formation, or validity of this arbitration agreement, including any claim that all or any part of it is void, voidable, or unconscionable.
The arbitration agreement does not apply to:
To the maximum extent permitted by law, you and we each agree that any claim arising out of or relating to these Terms or the Service must be brought in your or our individual capacity, and not as a plaintiff or class member in any purported class, consolidated, representative, mass-action, coordinated, or private attorney general action. You and we each waive any right to participate in a class action, collective action, or mass arbitration against the other. The arbitrator has no authority to consolidate more than one party's claim or to preside over any form of class, representative, or coordinated proceeding. If a court or arbitrator decides that this waiver is unenforceable as to a particular claim, that claim (and only that claim) will be severed and may proceed in court; the rest of this Section, including this waiver as to all other claims, will remain in full effect.
If a court or arbitrator finds the mass-action waiver in this Section unenforceable as to twenty-five (25) or more individual arbitration demands filed against us within a sixty (60) day period that present materially common issues of law or fact, those demands will be administered together under the AAA Mass Arbitration Supplementary Rules then in effect (or, if AAA has no such rules, under such procedures as AAA establishes for coordinated mass-arbitration administration), rather than as a class, collective, or consolidated proceeding. Coordinated administration under this paragraph does not constitute a class or collective action and does not waive any other provision of this Section.
You have the right to opt out of the binding arbitration agreement and the class, collective, and mass-action waiver in this Section. To opt out, send written notice to us at the address in Section 21, or by email to legal@touchpadapp.com with the subject line "Arbitration Opt-Out," within thirty (30) days of first accepting these Terms (or, if these Terms are amended to add or materially change arbitration in the future, within thirty (30) days of the amendment taking effect for you). The notice must include your name, the email address on your Touchpad account, and a clear statement that you are opting out of the arbitration agreement in these Terms. If you opt out, the arbitration agreement above will not apply to you, but the rest of these Terms — including the venue clause and the one-year time limit below — will continue to apply. Opting out of arbitration is not a basis for denying you service or otherwise penalizing you.
For any dispute not subject to the arbitration agreement above — including claims by users who have opted out, claims that fall within the carve-outs, and actions to enforce or vacate an arbitration award — any such dispute will be resolved exclusively in the state or federal courts located in DuPage County, Illinois, or, for federal claims, the United States District Court for the Northern District of Illinois. You and we consent to the personal jurisdiction of those courts and waive any objection based on inconvenient forum.
To the maximum extent permitted by law, any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after the claim arose, whether in arbitration or in court. After that, the claim is permanently barred.
If any portion of this Section 18 is determined to be invalid or unenforceable, that portion will be severed and the remainder of this Section will remain in full effect to the maximum extent permitted by law. This Section 18 survives any termination of these Terms or of your account.
We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top of this page. If the changes are material, we'll let you know through the app or by email before they take effect. Your continued use of the Service after the changes take effect means you accept the updated Terms. If you don't agree to the updated Terms, your only remedy is to stop using the Service.
Entire agreement. These Terms, together with our Privacy Policy and any other policies referenced in them, are the entire agreement between you and us about the Service and supersede any prior agreement.
Severability. If any part of these Terms is held to be unenforceable, the rest will remain in effect.
No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets, or by operation of law.
No agency. These Terms don't create any agency, partnership, joint venture, fiduciary, or employment relationship between you and us. Nothing in the Service constitutes professional advice, and you don't rely on us as a coach, advisor, fiduciary, or service provider beyond the express terms of this agreement.
No third-party beneficiaries. Except as expressly stated for Apple in Section 17, these Terms do not create any third-party beneficiary rights. No swimmer, parent, guardian, team, club, school, sanctioning body, or other third party may bring a claim against us as a beneficiary of these Terms.
Geographic scope. The Service is offered from the United States and is intended for use in the United States. We make no representation that the Service is appropriate or available for use in any other jurisdiction. If you access the Service from outside the United States, you do so on your own initiative and at your own risk, and you are responsible for compliance with local law.
Export controls. You agree to comply with all US export-control and sanctions laws and not to use, export, or re-export the Service in violation of them.
Force majeure. We aren't liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, government action, internet or telecommunications outages, third-party platform outages or changes, pandemics, and natural disasters.
Notices. We may give notices to you by email to the address on your account, by posting them in the Service, or by posting them on our website at https://touchpadapp.com. Notice is effective when sent or posted.
Headings. Section headings are for convenience and do not affect interpretation.
Questions about these Terms? Contact us at:
Bryson Alef LLC
2501 Chatham Rd, Suite N, Springfield, IL 62704, USA
Email: support@touchpadapp.com
For formal legal notices — including notices of dispute and arbitration demands under Section 18, opt-out notices, DMCA notices, and service of non-litigation legal process — email legal@touchpadapp.com. Service of process for litigation should be made on our registered agent at the address above.